Saturday, May 5th, 2018, IRO UMY

On Wednesday, May 2nd, 2018 an agreement on public services were signed by Faculty of Law Universitas Muhammadiyah Yogyakarta with Ombudsman of Republic Indonesia. The agreement, which carried out by Prof. Amzulian Rifai, S.H., LL.M, Ph.D. as the Chairman of Ombudsman of the Republic Indonesia and Prof. Dr. Achmad Nurmandi as the UMY Vice Rector of Cooperation and International Affairs, was regarded to embody responsibilities of two parties and especially aimed to enhance UMY’s quality.

At the moment, Prof. Amzulian emphasized that higher educations are obliged to apply tri dharma perguruan tinggi (the three principles of higher education); education, research, and community service. He declared that Ombudsman as an official to investigate public services by ministries/bodies such as BUMN, BHMN, BUMD, and private/individual bodies, funded by APBN/APBD, was established to support the implementation of the principles to conduct research or internship programs for students in cooperates with the higher education institution.

“Cooperating with higher education institutions is a strategic move. There are thousands of public services in Indonesia, but the report only mentioned five thousand public services. The circumstance may be caused by that some people cannot access the public service bodies,” he maintained. Amzulian added that the agreement will ease both parties in providing public services.

Furthermore, Amzulian thought that Indonesian public services sometimes can be fast or slow. “Many people are disappointed about government’s public services. Hence, Ombudsman is responsible for monitoring government and linking people to complain or give recommendations. To boost the quality of the public services needs awareness of all parties such as community bodies, government, and higher education institutions. Indeed, this agreement is an attempt to increase the public service quality,” he ended.

source: http://www.umy.ac.id/en/ombudsman-of-the-republic-of-indonesia-collaborates-with-faculty-of-law-of-umy-to-enhance-public-services.html